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Support and disputes

Describe your issue and follow replies in your cabinet.

Contact support

Open More → Support and create a request. Choose a topic, describe the issue and select the relevant order or report when applicable. Attach an image if useful.

Dispute a review

Open your task or My reports and use its support button. Explain why you disagree and attach evidence. A support member reviews the disputed report.

Follow replies

Open the request to read replies and check its status. Reply in the same conversation when more information is needed. Never send passwords, sign-in codes, wallet seed phrases or private keys. If you cannot sign in, email support@earnly-network.com.

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